The approach we take to communicating with others relies heavily on our behavioral styles. Researchers have identified 4 scales of behavior: 1) our approach to problem-solving/challenges, 2) how we influence and interact with others, 3) our need for logical flow and steadiness, and 4) our need for conscientiousness. Where we run into conflict is working or living with someone who has different behavioral styles from our own. We tend to get along with people whose styles are similar to our own. It’s important to realize style differences exist, to be respectful of them, and to realize others’ behavioral styles are not conscious choices. Believing everyone thinks like you do leads to frustration and anger.

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